Call Today 208-413-3815
Free Shipping Anywhere in the US
We proudly ship to virtually any address in the United States or Internationally. You may place your order online or by phone at 208-413-3815.
*Please note we cannot ship Deuter products to international destinations.
For all US orders, we offer Free Standard Shipping. Orders under 1lb will ship USPS First Class. Most other orders will ship USPS Priority. Orders over 15lb may ship economy class. Orders ship from Alaska. For Priority shipping, expect 1-2 day shipping within Alaska, 2-4 day shipping to the West Coast, and 3-5 day shipping to the East Coast.
If you need your order faster, we offer USPS Express shipping.
For international locations, orders under 4lb will ship First Class Mail International. For orders 4lb and greater, orders will ship Priority Mail International.
Shipping rates for most items we sell are weight and volume based.
Once your order has been shipped, you will receive a confirmation email. You may log into your account at any time to find your tracking information.
You may return new, unused/unworn items within 30 days of delivery for a refund or exchange*. A 15% restocking fee will apply for refunds. If the return is a result of our error (you received an incorrect or defective item, etc.) we will waive the restocking fee and we will pay return shipping costs.
*Sales of Clearance Items are final.
If you need to exchange an item, please send us an email explaining the issue at firstname.lastname@example.org or contact us at 208-413-3815. If your preferred item is in stock, we will simply have you return the original item to our mailing address below, and we will exchange the item at no additional cost to you.
Tuff Kids Outdoors
1242B Engineer Dr
JBER, AK 99505
In the case of a requested refund, we will notify you via e-mail of your refund once we've received and processed the returned item. You should expect your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (1-3 business days), and the time it takes your bank to process our refund request (5 to 10 business days).